OUR POLICY

AKvance (a.k.a. Countdown Africa) is committed to a quality event with an interesting assortment of vendors. Please read and understand these policies and procedures. As a vendor, you are expected to comply with all our vendor terms and conditions listed. Failure to comply with these policies and procedures will result in termination on the spot.

GENERAL

VENDOR APPLICATION DEADLINE December 5th, 2024

GENERAL INFO

BEVERAGES

Akvance maintains the exclusive right to all beverage sales and distribution at the Countdown Africa event. Unless authorized, no vendor or sponsor may sell or provide samples of alcohol, carbonated soft drinks, bottled water, iced tea or bottled fruit juices. This policy will be strictly enforced and will result in termination. All vendors are provided with their assigned vendor space applied for. No large racks or tables are permitted outside your booth space.

SELECTION PROCESS

AKvance sponsors will have top priority in placement in all spaces, including food booths and corner locations. We reserve the right to limit the number of vendors selling similar items or services. In cases of duplication, approved vendors who fully paid for their vendor space by registration deadline will get priority. No applications will be accepted after December 5th, 2024. Vendors will be notified by December 10th 2024 via email. Registration and space assignments will be honoured strictly based on space availability at the time your application and payment received. No refunds, no cancellations, transfers, and credits will be issued.

SIGNAGE

Only professional quality signs may be posted on the space allocated; no hand-written signs permitted.

ELECTRICITY

Electricity will be provided to vendor booths, with an electrical socket and light bulb.

SITE ACCESS/SET UP

Vendors will be pre-assigned site access and set-up times. All vehicles must be off event site by the time on the event day as authorised.

CLEAN UP

Vendors are responsible for the cleanup of their space and removal of trash during and after the Countdown Africa event A vendor’s merchandise / product shall be reviewed and evaluated according to the goals and guidelines of AKvance management; appropriateness of the items for Countdown Africa. It is within the discretion of the Akvance management to deny applications based upon these criteria A vendor may not receive merchandise / product, directly or indirectly, from any current or former vendor who has been suspended and/or had his/her selling rights terminated. Food vendors are to provide licensed food permits on the day of set up.

OVERNIGHT SECURITY

Though Countdown Africa have contracted overnight security. We will not be held responsible for lost, stolen or damaged merchandise. Vendors who choose to leave items overnight do so at their own risk.

PETS

No pets are allowed on the premises, including inside vendor booths.

MUSIC

If your booth involves music or sound,you must be pre-approved for sound.

OUR LOGO

Do not use the official Countdown Africa logo or artwork, or incorporate the name Countdown Africa into your product line. The name and logo are protected by trademark and copyright laws and may only be used by special licensing agreements.

INTRODUCTION
Akvance respects the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.countdownafrica.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

COLLECTION OF YOUR INFORMATION
We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data
Personally identifiable information, such as your name, shipping address, email address, and telephone number that you voluntarily give to us [when you register with the Site. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site.

Derivative Data
Information our servers automatically collect when you access the Site, such as, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data
All financial information is stored by payment by users selected mobile money service provider or bank. We do not store any financial information of users except for bank account and mobile money account details only for the purpose of making payments to our registered clients.

Data From Social Networks
User information from social networking sites. We only validate your login credentials via apis provided by the social network and do not store any personal information except username,email and full name

Data From Contests, Giveaways, and Surveys
Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.

USE OF YOUR INFORMATION
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

● Compile anonymous statistical data and analysis for use internally or with third parties.
● Create and manage your account.
● Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site to you.
● Email you regarding your account or order.
● Enable user-to-user communications.
● Fulfill and manage purchases, orders, payments, and other transactions related to the Site and our mobile application.
● Generate a personal profile about you to make future visits to the Site and our mobile application more personalized.
● Increase the efficiency and operation of the Site and our mobile application.
● Monitor and analyze usage and trends to improve your experience with the Site and our mobile application.
● Notify you of updates to the Site.
● Offer new products, services, and/or recommendations to you.
● Perform other business activities as needed.
● Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
● Process payments and refunds.
● Request feedback and contact you about your use of the Site.
● Resolve disputes and troubleshoot problems.
● Respond to product and customer service requests.
● Send you a newsletter.
● Solicit support for the Site.

DISCLOSURE OF YOUR INFORMATION
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Interactions with Other Users
If you interact with other users of the Site, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, following blogs.

Sale or Bankruptcy
If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honor commitments we made in this Privacy Policy.

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

TRACKING TECHNOLOGIES
Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies but be aware that such action could affect the availability and functionality of the Site. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

THIRD-PARTY WEBSITES

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site [or our mobile application], any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site or our mobile application.

SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

POLICY FOR CHILDREN

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

OPTIONS REGARDING YOUR INFORMATION

Account Information
You may at any time review or change the information in your account or terminate your account by:
● Logging into your account settings and updating your account
● Contacting us using the contact information provided below
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.
Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
● Logging into your account settings and updating your preferences.
● Contacting us using the contact information provided below.
If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

INTRODUCTION
Virtual Solutions is the owner of www.veetickets.com a website for promoting public and privates events (“Event”, “Events”) for individuals(“Individuals”) and event organisers(“Event Organisers”). Tickets (“Tickets”) and Invites (“Invites”) for Events are sold by event organisers who register on the website to host their events. Notwithstanding the terms and conditions of such ticketing agents which may apply to the sale of a Ticket or creation of Invites for a particular Event, by purchasing and/or holding and/or being in possession of a Ticket or Tickets, the holder of the Ticket (“Ticket holder”, “you”, “your”) agrees to and is bound by these terms and conditions (“Ticketing Terms”).
We further encourage you to contact the Venue and/or visit the Venue website and/or the Venue box office for their most recent terms and conditions.
The provisions of these Ticketing Terms are for the benefit of our ticketing agents and purchasers of Veetickets.
All clauses in the Ticketing Terms indicated in BOLD are provisions which limit the risk or liability of Virtual Solutions and constitute an assumption of risk or liability by you, impose an obligation on you to indemnify Virtual Solutions or is an acknowledgement of a fact by you, and are therefore drawn to your attention. You should pay particular attention to such clauses and consider them carefully.

THE TICKETING TERMS
1. Each Ticket you purchase from www.veetickets.com through an Event Organiser is intended to give you a revocable license (or right) to entry and attendance of the particular Event only to which the Ticket pertains. Each Ticket holder has a right to a seat or standing place in relation to the stage, of a value corresponding to that stated on the Ticket holder’s Ticket.
2. A Ticket does not afford the Ticket holder the right to transport to the Venue, or parking, or merchandise, or any food or beverages at the Venue, unless otherwise stated. Other independent service providers might render services relating to transport, parking, merchandise, food or beverages at the Venue and in such circumstances, the terms and conditions of such service providers will apply between it and persons who make use of such products or services.
3. You must produce a valid Ticket to gain entry to the Venue and you must produce that Ticket for inspection upon request from an Event official at any time. Failure to produce such Ticket when requested may result in you being denied access to the Venue or in you being removed from the Venue.
4. Tickets are not transferable and cannot be resold or offered for resale (including on-line auction sites) or used for commercial purposes including advertising, competitions, contests, sweepstakes, promotions, or used, sold or given away in conjunction with other products or services (such as part of a travel or hospitality package) without the express written permission of the Event Organiser in advance. If this condition is breached the Ticket may be cancelled without refund or compensation and the bearer of the Ticket may be refused entry or removed from the Venue.
5. Any Tickets brought from unauthorised agents or third parties are not valid and admission to an Event on the strength of such Tickets will not be permitted. All Tickets remain the property of BCI at all times and constitute a personal revocable license from BCI to the Ticket holder which may be withdrawn by BCI and admission refused at any time upon refunding the printed purchase price of the Ticket.
6. The Event Organiser reserves the right to restrict the sale of Tickets to a maximum number per person, per credit card and/or per household and to cancel any Tickets purchased in excess of this number.
7. If an error is made in the price of Tickets ordered by you, you will be notified by the Event Organiser as soon as possible and they will give you the option to either (a) reconfirm your Ticket order at the correct price; or (b) cancel your Ticket order and receive a full refund from them.
8. It is your responsibility to
(i) ensure that your Tickets are collected by or delivered to you before the date of the Event;
(ii) keep your Tickets safe prior to the Event; and
(iii) check your Tickets and to ascertain the date and the time of the Event and if applicable, any rescheduled Event. Event dates and times are subject to change. Virtual Solutions is not responsible or liable should you fail to obtain your Tickets timeously or for any Tickets that are lost, stolen or damaged.

CANCELLATION POLICY
9. Ticket cancellation or refund request shall be handled directly with the event organizer
11. The following restrictions will apply to your attendance at an Event and your breach of any of these may lead to you being ejected from the Venue:
12.1. Appropriate standards of behaviour are expected of all persons attending an Event and persons deemed to be behaving in a manner that is dangerous or unacceptable in the opinion of Event Organizers or its agents or contractors, will be refused admission and/or removed from the Venue with no refund on the Ticket.
12.2. In order to facilitate the security, safety and comfort of all patrons, Event Organisers reserve the right in their reasonable discretion to conduct security searches of persons, clothing, bags and all other items on entry and exit of a Venue, to confiscate items which may cause danger or disruption to the Event.
12.3. Ticket holders may be ejected from the Venue if, in the reasonable opinion of Event Organizers or its agents or any contractors appointed by Virtual Solutions, or the Venue, the Ticket holder is a risk to the safety of any patron and/or may affect the enjoyment of other patrons and/or the running of the Event or may cause damage, nuisance or injury. Examples include being (or appearing to be) drunk, incapable, intoxicated or under the influence of illegal drugs, under-age (where relevant), abusive, threatening, behaving anti-socially, carrying offensive weapons or illegal substances, declining to be searched or in breach of any of these Ticketing Terms or the terms and conditions of the Venue.
12.4. There are to be no pass-outs or re-admissions after you exit the gates of a Venue (after entry) and you will not be permitted to re-enter the Venue.
12.5. The following items are not permitted to be brought into a Venue:
12.5.1. Glass bottles or containers or other heavy and/or sharp objects, which could potentially be used as projectiles (excluding sunglasses, binoculars and prescription or reading glasses)
12.5.2. Any illegal drugs
12.5.3. Skateboards, scooters, roller blades or bicycles
12.5.4. Knives, weapons of any nature or fireworks
12.5.5. Any object that could be used to distract, hinder or interfere with any performer, including laser pointers and flashlights
12.5.7. Any whistle, horn, musical instrument, loud hailer or public address system
12.5.8. Digital, electronic or other recording or broadcast device
12.5.9. Any item that you intend to distribute, hawk, sell, offer, expose for sale or display for marketing or promotional purposes
12.5.10. No animals apart from authorized guide/assistance dogs
12.5.11. Any dangerous goods and any other items by management to be dangerous or capable of causing a public nuisance
12.5.12. Professional cameras or video recorders
12.5.13. Umbrellas (unless there is an obvious threat of rain), in which case small umbrellas will be permitted but no golf or beach umbrellas
12.5.15. Camping Chairs
12.5.16. Cooler Boxes
12.5.17. Food and refreshments (including soft drinks and alcohol).
12.6. Please note that in seated areas, other members of the audience may stand up during the Event.
12.7. Smoking is not permitted in the Venue.
12.8. The unauthorized use of photographic, video and/or sound recording equipment is prohibited.
12.9. Efforts will be made to admit latecomers at an appropriate break in the performance of the Event. Entry will not be permitted if it will disrupt the performance.
13. If you are a disabled person, you are requested to inform the Event Organizer, its agents and contractors will use their reasonable endeavour to accommodate and assist you at the Event, subject to their capacity to do so, and the confines and layout of the Venue facilities.
14. All children attending an Event must be in possession of a valid Ticket. Events may be age-restricted and it is the responsibility of the Ticket holder to check age restrictions to an Event before purchasing a Ticket. In any case, unless indicated otherwise, a responsible adult must accompany children 14 years of age and under. No children under the age of 3 (three) are allowed to attend an event.
15. Please note that CCTV and film cameras may be present at the Venue. By purchasing Tickets and attending the Event, you consent to being filmed, photographed, videotaped, or otherwise recorded, and that your name, voice and likeliness may be broadcaster, displayed or distributed (commercial or otherwise) without any compensation being paid to you.
16. You voluntarily assume all risks and dangers incidental to an Event, whether occurring before, during or after the Event, and you waive any claims for loss, damage, personal injury or death against Event Organizers, the management of Virtual Solutions, any agent of Virtual Solutions, the performing artist(s), participants, and all of their respective parents, affiliated entities, agents, officers, directors, owners and employees on behalf of yourself and any minor accompanying you or for whom you purchased a Ticket.
17. Neither the Venue nor Event Organizers can accept responsibility for damage to or loss of any personal property at an Event.
18. You bear the risk of inclement weather.
19. To the fullest extent possible in law, we do not accept liability for and you will have no claim in respect of:
19.1. any errors relating to the location of your seat or standing place relative to the stage as indicated on the seating plan prepared for the Venue; or
19.2. the quality of the view from your seat or standing place; or
19.3. the lack of or inadequacy of parking at the Venue; or
19.4. any problems relating to the adequacy of traffic control to and from the Venue; or
19.5. the lack of or inadequacy of food and beverages at the Venue; or
19.6. the quality of sound and lighting at the Event; or
19.7. the quality of any services provided by independent contractors at the Venue.
20. You agree and acknowledge that neither Event nisers nor Virtual Solutions nor any of its agents have guaranteed or made any warranties or representations to you in relation to the accuracy of the location of your seat or standing place relative to the stage as indicated on the seating plan prepared for the Venue, the availability of parking at the Venue and/or the adequacy of traffic control to or from the Venue.
21. If any provision of these Ticketing Terms is or becomes illegal, invalid or unenforceable in any jurisdiction that shall not affect the legality, validity or enforce-ability in that jurisdiction of any other provision of these Ticketing Terms; or the legality, validity or enforce-ability in any other jurisdiction of that or any other provision of these Ticketing Terms.
22. No indulgence which Event Organizers or any of its agents and/or contractors (the “Granter”) may grant to you and/or the Ticket holder (the “Grantee”) shall constitute a waiver of any of the rights of the Granter, who shall not thereby be precluded from exercising any rights against the Grantee which might have arisen in the past or which might arise in the future.
23. These Ticketing Terms cancel and supersede all prior negotiations and previous agreements, understandings and arrangements, whether written or oral, between you and Event Organisers or any of its agents and/or contractors.
24. These Ticketing Terms constitute the whole agreement between you and/or the Ticket holder and Event Organizers in respect of the subject matter hereof and no addition to or variation or notation of this agreement shall be of any force or effect, unless reduced to writing and signed by the above parties or their duly authorized representatives.
25. These Ticketing Terms shall be governed by Ghanaian Law and be subject to the exclusive jurisdiction of the Ghanaian courts.

GENERAL
26. If you experience any problems at the Event, please contact a steward or duty manager as it may not be possible to resolve issues after the Event. 27. In case of emergency please follow instructions and directions from stewards, staff and/or other officials. 28. Please note that loud music at Events can damage hearing. 29. The staging of all events is subject to obtaining the relevant licences. 30. When purchasing alcohol at a Venue, if you appear to be under the age of 18 you may be asked for proof of age. 31. Official merchandise is only available from Event Organisers, Virtual Solutions and/or outlets within the Venue. Please beware of unofficial traders offering inferior and illegal goods.