Privacy Policy

1) Introduction

This Privacy Policy explains how Countdown Africa Ghana (the “Organiser,” “we,” or “us”) collects, uses, stores, shares, and protects personal data of attendees, guests, participants, and website/app users (collectively, “you” or “data subjects”) in connection with the New Year’s Eve Fireworks event.

We process personal data in line with applicable data protection laws, including Ghana’s Data Protection Act, 2012 (Act 843), and any other relevant regulations.

2) Data Controller and Data Protection Officer

• Data Controller: Countdown Africa Ghana (provide legal entity name and registered address).
• Contact: [email address], [physical address], and [phone number].
• Data Protection Officer (if applicable): [name and contact].

3) What Personal Data We Collect

• Identity and contact data: name, email, phone number, national ID, emergency contact.
• Transactional data: ticket purchase details, payment method, payment status, order number.
• Event participation data: entry status, seating/standing area, accessibility needs.
• Media and publicity data: photos, videos, and audio recordings captured during the event.
• Online activity data: IP address, device information, cookies, analytics.
• Security and safety data: CCTV footage or security logs where applicable.
• Communications data: messages and inquiries sent via email, chat, or social media.

4) How We Use Your Data

• Event administration, ticketing, access control, safety, and accessibility.
• Communications including updates, confirmations, refunds, and surveys.
• Marketing and promotions where permitted or consented.
• Media and publicity materials featuring attendees.
• Security, fraud prevention, and enforcement of terms.
• Analytics to improve operations and user experience.

5) Legal Bases for Processing (Ghana)

• Contract performance for ticket purchase and event services.
• Consent for marketing or extended media use.
• Legitimate interests such as security and service improvement.
• Compliance with legal and regulatory obligations.

6) Media, Photographs, and Publicity

By attending, you consent to being photographed, filmed, and recorded by the Organiser and designated partners for marketing, promotions, social media, broadcast, and distribution worldwide, in perpetuity, and without additional compensation.

If you prefer not to be recorded, please notify staff in advance to discuss opt‑out options or designated limited‑photography areas.

7) Sharing and International Transfers

• Service providers supporting payments, ticketing, support, and security.
• Marketing partners subject to consent and opt‑out preferences.
• Venues, organisers, and authorities where required by law.
• Transfers outside Ghana with appropriate safeguards.

8) Data Retention

• Ticketing and payments retained 5–7 years.
• Media retained for campaign duration and ongoing rights.
• CCTV retained typically 30–90 days unless required longer.
• Data securely anonymised or deleted after retention periods.

9) Your Rights

• Access, correction, deletion, restriction, and portability.
• Objection to processing and withdrawal of consent.
• Requests handled according to applicable law.

10) Cookies and Online Tracking

We may use cookies and similar technologies to analyse usage, remember preferences, and improve functionality. You can manage cookies via browser settings, though some features may be affected.

11) Security Measures

Appropriate technical and organisational safeguards protect personal data from unauthorised access, alteration, disclosure, or destruction. Access is limited to authorised personnel under confidentiality obligations.

12) Children’s Privacy

The event is not designed for children. Where children’s data is collected, processing is limited and parental consent obtained where required.

13) Updates to this Privacy Policy

We may update this policy periodically and will publish updates on our official platforms. Continued use after updates indicates acceptance.

14) Compliance and Supervisory Authority

We aim to comply with Ghana’s Data Protection Act, 2012 (Act 843). Concerns may be reported to the Ghana Data Protection Commission.

15) Contact Us

Email: hello@countdownafrica.com